Free accounts are not required to provide a credit card number.
Should you upgrade or downgrade your premium plan, you will be charged your new billing rate immediately.
The CX Unicorn Service is billed in advance in accordance with our pricing schedule and all monthly payments are nonrefundable.
There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
Our company policy is to not extend discounts for a period of more than 12 months.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties. You agree to pay for any such taxes that might be applicable to your use of CX Unicorn and payments made by you herein.
3 - Modifications to the Service and Fees
CX Unicorn reserves the right to modify, suspend, or discontinue the Service at any time for any reason with or without notice.
CX Unicorn reserves the right to change our monthly/annually fees upon 30 days notice from us. Fee change will be notified via email to all our subscribers and will be reflected on the Pricing page.
4 - Cancellation and Termination
You alone are responsible for properly cancelling your Account. An email or phone request to cancel your Account shall result in cancellation. Any cancellation of your Account will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. This information cannot be recovered from CX Unicorn once your account is cancelled. Please be aware that you can cancel at any time, but you will remain liable for all charges accrued up to that time, including full monthly charges for the month in which you discontinued service. You will not be charged again.